To deal with rapid changes at the sudden onset of the COVID-19 pandemic in 2020, Seattle Children’s hospital needed to think differently and fast. While the clinicians needed to continue to work and care for patients onsite, the administrative staff in the IT, HR and finance departments were able to shift to a remote or hybrid work model, which the IT department launched and dubbed SC@Work. The hospital system’s chief digital and information officer shared some details on how he steered the organization toward hybrid work success during a recent chat at the CDW Executive SummIT: Managing the…
