When people think of a command center, NASA’s Mission Control may be the first example that comes to mind. Other agencies, from the local to federal level, also rely on mission-critical operations centers as a centralized location for real-time data and response coordination.
In the past half decade, command centers have been gaining ground as permanent fixtures in healthcare organizations — a sort of air traffic control for patient care. In 2016, for example, The Johns Hopkins Hospital in Maryland launched its command center as operational challenges impacted the quality of care.
When the…
