Digital solutions have driven massive changes in the healthcare industry in recent years, both in patient care and in business operations. The rapid evolution of technology will spur even greater changes going forward, affecting clinicians, line-of-business staff and IT teams.
One key change spurred by this evolution is that IT is being integrated more fully into patient care and other operations. To support this shift as they engage in digital transformation initiatives, IT teams must be more aware of user needs than they have been. In years past, IT departments were focused on maintaining…

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