While clinicians, staff members and patients have been conditioned to be skeptical of unusual messages that land in email inboxes, suspicious calls and texts present another vulnerability.
People often avoid unknown numbers trying to contact them, but it only takes one unwitting victim to undermine the security of an entire organization. Health systems now find themselves on the receiving end of these phone attacks, which are similar to phishing.
Vishing, or voice phishing, involves the use of fraudulent phone numbers, voice-altering software and social engineering tactics to trick a person…
