As frontline clinicians at Baldwin, Mich.-based Family Health Care tended to patients during the COVID-19 pandemic, Tina McConnell and her IT team were hard at work behind the scenes to modernize technology for improved care delivery.
During the early days of the crisis, the community health center, which has six clinics, launched telehealth services by repurposing available tablets and bringing them to the parking lot so clinicians could conduct video visits with patients, who remained in their cars.
Family Health Care began a digital transformation in 2020 that included new telehealth carts…
