Providing excellent care for patients, both in person and online, is essential for healthcare organizations. Patients have higher expectations than ever, demanding personalized virtual care, convenient access and clear communication.
Unfortunately, providers often struggle to meet these demands, in part because of the administrative burdens placed on physicians. Research shows that physicians spend more time on administrative tasks than working with patients face-to-face, leading to less personalized care for patients, inefficiencies for organizations and staff burnout.
At a time when…
