With hospitals and outpatient facilities sprawled across the New York City metro area, Northwell Health knows how critical it is for clinicians to effectively team up for patient care. 
The healthcare system had to rethink earlier strategies for clinical communication and collaboration, which included face-to-face meetings, phone calls and pagers at the bedside. A move to Microsoft Teams in 2019 provided a foundation for seamless communication and collaboration that was HIPAA-compliant and buildable.
“There were many leaders, especially our IT team, who had been advocating for us to use the…

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