Healthcare is about helping people get well and be well.
Modern healthcare is about economies of scale, care-related and organizational efficiency, cost containment, quality assurance, risk management and throughput. The former is inherently humanizing; the latter, historically, the opposite.
Yet modern healthcare delivery demands both. The consequences of that contrast are manifesting widely in the forms of staffing challenges and morale issues at hospitals nationwide. How can these opposing forces be reconciled — and, ideally, aligned — in ways that the healthcare workforce, patients and…
