The past year saw increased interest in the use of generative artificial intelligence in healthcare. Although generative AI has been hailed as a technology likely to spur the “next productivity frontier,” there have also been reports of AI-produced “hallucinations” and diagnosis errors.
Most healthcare organizations aren’t exactly confident about the best way to implement generative AI safely and effectively. A 2023 Bain study found that only 6 percent of health systems have a strategy to implement generative AI.
On the patient side, more than 60 percent of Americans said they would be…
