In today’s digital-first world, healthcare leaders must pair technological expertise with a people-centered approach to IT decisions. More healthcare organizations are adopting artificial intelligence to solve pressing issues, but it’s important to consider the impact on patient outcomes and experiences. With clinician burnout at an all-time high, prioritizing the needs of both patients and providers remains a top priority.
What does it mean to transform healthcare? For some, it means centering patients in conversations about their care and in their interactions with the healthcare system.…

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