With the rise of virtual care options and a growing range of digital access points, healthcare has taken notes from other industries to provide the services that patients have come to expect.
Today, many patients can schedule appointments online and communicate with their physician through messages in a portal. Even as digital tools continue to improve access to care, human relationships remain paramount to success in the industry.
Onyeka Nchege, executive vice president and chief digital and information officer at Winston-Salem, N.C.-based Novant Health, knows that well. With previous…
Home Applications Q&A: How One Novant Health Leader Is Applying Digital Transformation Lessons in...
