Fall 2024

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Healthcare organizations are all too familiar with legacy applications, especially in a connected environment with devices that may rely on outdated systems or processes. A certain amount of technical debt is a reality for many organizations, but too much of it — stemming from constantly delayed maintenance and upgrades — will eventually impact operations. IT teams know this, and 95...
Though Atlantic Health System’s Wi-Fi network was meeting needs in 2022, the IT team was already anticipating challenges down the road. So, to face those needs head-on, the northern New Jersey-based organization replaced its legacy network with a Juniper Mist Wi-Fi 6 wireless infrastructure, which includes cloud management and artificial intelligence capabilities. “We’re increasingly seeing medical devices that need to be...
A predictive model that helps emergency room physicians understand a patient’s sepsis risk and a real-time dashboard that supports nurse managers monitoring central lines are just a couple of the data-rich tools created by the Analytics Resource Center at Children’s Hospital Colorado. The highly ranked pediatrics system is a leader in the industry’s race to use data to improve care...
Healthcare organizations can benefit from the agility afforded by platform engineering, a discipline that takes DevOps to the next level. The approach provides a standardized, self-service platform for developers that reduces operational overhead, accelerates software delivery and fosters greater collaboration among teams. “As organizations reach more advanced stages in their DevOps journey, the need for a dedicated approach like platform...
With millions of aging baby boomers striving to stay in their homes for as long as possible, home-based care has become a big business. Meeting the swelling demand requires a large workforce, a focus on efficiency and a willingness to adapt. For many home healthcare providers, that means modernizing applications to simplify processes, reduce technical debt and enable new capabilities. At...
As vice president of supply chain at Oklahoma-based OU Health, Josh Bakelaar has worked his way through many aspects of strategically supplying a healthcare organization, beginning his career moving boxes in warehouses and on loading docks. He knows the challenges and opportunities in supply chain management. So, over the past few years, Bakelaar and his colleagues have reinvested time and...
Leaders across industries continue to eye relevant use cases for automation and artificial intelligence to improve business operations. That includes the senior care sector, where there’s a lot of potential for organizations to deploy emerging technologies to support staff members and attract residents, says Dusanka Delovska-Trajkova, CIO at Ingleside, a provider in the Washington, D.C., area. “A few years ago, Ingleside embarked...
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A patient’s initial encounter with a health system is often through its contact center. As organizations face a growing demand for care services, combined with persistent staffing shortages, healthcare contact centers are adopting automation tools to effectively manage the rising volume and ensure patient expectations are met. “We’re never going to be able to hire enough people in healthcare. We...

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