The timing couldn’t have been better. In June 2019, ahead of the COVID-19 pandemic, Virginia Mason Franciscan Health unveiled its new Mission Control Command Center. The solution aimed to use data to improve practices across the Washington state healthcare system, including patient transfers, bed turnaround time, staffing and utilization of equipment. In early 2020, those efficiencies became even more important as...
As the healthcare industry shifts to more preventive, value-based care, AI provides guidance for early interventions that can prevent adverse outcomes, such as readmission or death. A study published by the Mayo Clinic found that an AI-powered decision support tool helped reduce readmissions at a Wisconsin hospital by 25 percent. The tool uses AI to mine data on social determinants...
Not all specialties are well suited for telehealth, but dermatology is one that works with the right technology in place. According to a survey conducted by the American Academy of Dermatology’s Teledermatology Task Force, 14 percent of responding dermatologists reported that they used teledermatology prior to the pandemic; 97 percent reported they used it during the pandemic. The survey was conducted...
A primary care physician uploads lab results for a patient through an online portal. A hospital sends an automated text about an upcoming vaccination appointment. A hospice nurse onboards a patient using a single smartphone instead of a pile of papers and binders. At the heart of these care journeys stand the patients, who have better access to personal health...
Once a relatively unknown facet of organizational operations, supply chain issues are now in the spotlight. Public interest in how and when goods make it from point A to point B has skyrocketed since the start of the pandemic. Not surprisingly, healthcare organizations have been at the forefront of these disruptions. Initial issues with the availability of personal protective equipment...
The secure access service edge (SASE) approach to cybersecurity plays a crucial role in protecting today’s distributed information systems. This evolving security strategy recognizes that organizations now have users working from home, on the road and in other remote locations. Those same users are no longer just accessing information stored in safeguarded corporate data centers but are likely using...
Security threats are becoming increasingly sophisticated, presenting new challenges for healthcare organizations as they engage in digital transformation. Protecting patient data in this environment requires IT teams to focus on a holistic strategy while still paying attention to the details. Paul Kaspian, principal product marketing manager for zero trust at Palo Alto Networks, explained in a CDW Tech Talk how...
When the 13,000 employees of long-term-care provider PruittHealth meet with patients, they can’t spend time troubleshooting technology issues. They need to count on quick IT support. For years, however, they could only submit service requests and incidents via phone or email. That changed in early 2021, when the Norcross, Ga.-based organization upgraded from its aging IT service management platform to...
Hospitals are becoming more digital and interconnected through smart hospital strategies. Creating a smart hospital environment involves modernizing the patient and clinician journeys by applying technologies such as automation, Internet of Medical Things (IoMT) devices, wearables, tablets, displays and smartphones to transform healthcare and improve productivity. However, these technologies also need to be secured to protect patient data and hospital...
Healthcare leaders are bullish on hybrid public-private cloud. Nearly 95 percent of respondents to the 2020 Nutanix Enterprise Cloud Index survey said it is their preferred IT operating model. That’s 9 percentage points higher than the average for all industries. Healthcare organizations are embracing a hybrid cloud model to better support remote employees, manage data, conduct more robust analytics...

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