Most healthcare organizations are on an ongoing digital transformation journey, from refining their electronic health record systems to standing up patient-facing mobile apps. Recently, this includes figuring out how artificial intelligence fits in.
Whether organizations have an overarching AI strategy or not, it’s likely that their workforces and even the patients who rely on their services have already used some form of generative AI: A 2024 Pew Research survey found that 43% of adults ages 18 to 29 have used ChatGPT.
So, how should providers move forward? Would a blanket policy prohibiting…
