New technology can help solve problems, create connection and make tasks easier or more efficient. However, it can also generate feelings of frustration or fear of replacement. As senior care and post-acute organizations undergo digital transformation, it’s important for technology leaders to assuage those negative feelings through communication and collaboration.
In a 2022 LeadingAge Annual Meeting + EXPO session moderated by Liz Cramer, chief post-acute-care strategist at CDW Healthcare, leaders from United Church Homes highlighted their own experiences with technology implementation and…