Healthcare organizations of all types are recognizing the positive impacts artificial intelligence can have on clinical workflows, patient outcomes and overall productivity. However, identifying a solution that helps the organization achieve its goals, has necessary buy-in from leadership and end users, and brings quantifiable ROI without a large upfront investment can be a challenge.
HealthTech spoke with Dr. Eric Poon, chief health information officer at Duke Health, about the health system’s recent AI implementations, including ambient listening and Microsoft Copilot. He also has advice…

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