It’s a high-pressure, high-stakes job, but it’s a perfect fit for Geoff Gates.
Cleveland Clinic’s senior director of technology for supply chain and support services heads a team that’s responsible for everything from the procure-to-pay process to supply chain technology and innovation. Gates says his team collaborates closely with the IT department “to make sure that all our systems speak...
Cyberattacks not only put patient data at risk but also can impact care delivery. Implementing a next-generation security information and event management system gives healthcare organizations holistic visibility into their IT environments, which could play an important role in maintaining continuity of care in a complex cybersecurity landscape.
Healthcare IT and security leaders can use next-gen SIEM to combine data...
Though customer relationship management has existed for decades in industries such as retail and finance, healthcare’s adoption of CRM has been more recent, especially with the sector’s ongoing consumerization and blurring of lines between consumer and patient.
For example, Cleveland Clinic adopted Microsoft Dynamics in a pilot as part of its CRM strategy to boost patient engagement amid the COVID-19...
As an industry, healthcare differs from most in that providers have a direct impact on a patient’s health. Healthcare organizations take on this responsibility as they strive to improve patient outcomes. However, patient care is not delivered in a vacuum. Healthcare is still a business, and a health system’s leadership must consider business outcomes as well. Luckily, working toward...
Cybersecurity is one of the most talked about areas in health IT due to the constant threat healthcare organizations face and the risk to patient privacy and trust as well as to the continuum of care. The proliferation of mobile devices, Internet of Medical Things devices and remote work has left health IT leaders with more endpoints to defend...
Healthcare organizations increasingly are being targeted by malicious actors perpetrating ransomware schemes and other cyberattacks, which makes a robust strategy for data backup and recovery critical.
The evolution of cloud-based data storage, off-premises solutions, cloud-enabled services such as telemedicine, and the rapid rise of a remote work force have also underscored the importance of backup and recovery solutions.
Veritas Healthcare CTO...
The notion that “every company is a data company” is so widely accepted that it’s almost a cliché. Still, many organizations continue to struggle even to inventory and organize their data, much less leverage it in a way that helps them to arrive at transformative insights.
Data analytics can help organizations improve customer service, increase profits, enhance security, predict industry...
