By 2030, about 20 percent of the U.S. population will be 65 or older. That not-so-distant future is expected to spur profound change in the healthcare industry.
As older adults age and possibly manage multiple chronic illnesses, it’s important that they have access to primary care services within their communities. And just as healthcare organizations are moving toward providing more...
At times, the priorities of healthcare organizations, clinicians and patients can seem at odds with one another. But when it comes to the delivery of a modernized user experience, most stakeholders have similar expectations.
As Salesforce points out in a recent blog post, “Customers’ expectations for empathetic, personalized, and digital-first engagement don’t stop when they go to work. Much like...
For healthcare organizations looking to expand care delivery beyond hospital walls, security must be a top priority, especially when it comes to at-home acute care services.
Providers and patients should work together to adopt and adhere to strong security mechanisms and policies. Security must be an intrinsic part of a health system’s daily routine to safeguard confidential hospital records. And...
