Anyone who has worked in healthcare knows how challenging it can be to defend against cyberattacks. Most hospitals, clinics and health systems face the same possible vulnerabilities as any other enterprise business impacting their computers, laptops, communications infrastructure and mobile devices. But they also must support a whole host of sensors, scanners and medical equipment that is unique in...
Aaron Miri knows he needs to do more than offer competitive salaries and benefits to attract and keep IT employees at Baptist Health.
The Jacksonville, Fla.-based health system’s chief digital and information officer also delivers perks, such as professional development opportunities and flexible work arrangements for staff whose jobs don’t require them to be onsite. He also has built a...
Customer relationship management software, traditionally an important tool in the retail sector, is taking center stage in driving patient engagement and satisfaction in healthcare.
CRM may seem complicated at first, but at its core, the software is simply a set of collaboration tools built to facilitate the management and execution of communication between an organization and its potential and existing...
It’s an exciting time for innovation in healthcare as the buzz around artificial intelligence sparks conversations about its potential to transform patient care — as well as its potential ethical pitfalls and threats to data privacy and security. As the pandemic public health emergency draws to a close, healthcare leaders are growing more concerned with health equity and access....
Most healthcare leaders will readily attest that employee retention is everything. If an organization’s mission is to provide top-quality patient care, it must first care for its staff.
For many health systems, supporting evidence can be found in the rising rate of clinician burnout. By one estimate, 1 in 4 medical professionals are considering leaving healthcare for other careers, and...
Thanks to widely available tools such as ChatGPT, generative artificial intelligence is cropping up in use cases applicable to nearly every segment, including healthcare. While this level of automation presents impressive opportunities to streamline processes, it also introduces concerns about security and data privacy. Proponents of AI are cautiously optimistic that it will lead to greater productivity as long...
Healthcare organizations across the country continue to face tremendous financial and workforce challenges, many of which have worsened amid a global pandemic.
And though the federal public health emergency expired May 11 — and the World Health Organization declared that the spread of COVID-19 is no longer a global health crisis — that doesn’t mean the difficulties that have emerged...
Healthcare organizations are not exempt from the economic headwinds affecting many U.S. companies today. However, rural, independent and community hospitals are feeling the most pressure.
These facilities tend to serve an aging patient population that is more reliant on Medicare and Medicaid. Unfortunately, federal insurance programs often entail prolonged payment cycles for hospitals. The reimbursement rates from Medicare and Medicaid...
Labor shortages and rising costs impact all healthcare providers, but the strain is more acute for rural, independent and community hospitals. Forty-three percent of rural hospitals have negative operating margins, and staff shortages have forced hundreds of organizations to stop offering services such as obstetrics and chemotherapy, according to Chartis Group.
The physician shortage is expected to worsen over the...
