When it comes to the top three multicloud challenges in healthcare, leaders are concerned with data integration across clouds, cost management and performance issues with network overlays, according to Nutanix’s 2022 Enterprise Cloud Index. Cloud journeys, security and the evolution of the CIO role were central topics of discussion at CDW Healthcare’s industry transformation summit, held in Last Vegas in...

Winter 2022

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Healthcare organizations face a staffing shortage when it comes to physicians and nurses, but they’re also in urgent need of skilled cybersecurity professionals. And as more health systems experience ransomware and potential vulnerabilities in connected medical devices, security must be a top organizational goal. Health systems are well aware of the potential impact of cyberattacks on patient care, but they...
There’s a lot of waiting around in hospitals. Patients wait for rooms, doctors or test results. But medical teams spend a lot of time waiting too. “It’s frustrating as a clinician to not have a real-time view of where important things are inside the hospital,” says Dr. Daniel Siegal, senior staff radiologist at Henry Ford Health and chief medical officer at...
It’s a high-pressure, ­high-stakes job, but it’s a perfect fit for Geoff Gates. Cleveland Clinic’s senior director of technology for supply chain and support serv­ices heads a team that’s responsible for everything from the procure-to-pay process to supply chain technology and innovation. Gates says his team collaborates closely with the IT department “to make sure that all our systems speak...
More than 90 percent of healthcare organizations are in some phase of accomplishing their digital strategies, according to the Digital Health Most Wired Survey National Trends Report released during the 2022 CHIME Fall Forum. The report highlights the perspectives of organizations that have undertaken a digital transformation journey: for example, 23 percent of survey respondents said involving all departments in...
Though customer relationship management has existed for decades in industries such as retail and finance, healthcare’s adoption of CRM has been more recent, especially with the sector’s ongoing consumerization and blurring of lines between consumer and patient.   For example, Cleveland Clinic adopted Microsoft Dynamics in a pilot as part of its CRM strategy to boost patient engagement amid the COVID-19...
Staffing shortages and clinician burnout continue to be top challenges for healthcare organizations across the country. Earlier this year, U.S. Surgeon General Dr. Vivek Murthy even issued an advisory about the critical need to address burnout among healthcare workers. Dr. Stephanie Lahr, CIO and chief medical information officer of South Dakota-based Monument Health, and Frederick Holston, director of healthcare at...
From the early days of emerging healthcare IT departments in the 1980s to today’s increased focus on cybersecurity, industry leaders have witnessed enormous change in the past 30 years. John Glaser, the inaugural CHIME board chair and now an executive-in-residence at the Harvard Medical School Executive Education, said during the CHIME22 Fall Forum’s Day 2 keynote address that by the early...
Women working in healthcare technology who had a mentor were more likely to report higher rates of job satisfaction, according to a 2020 study. Mentorship was a major topic of discussion among the 2022 CHIME Fall Forum sessions addressing women in the healthcare IT workforce, along with leadership, risk-taking and adaptability. The College of Healthcare Information Management Executives also celebrated...

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